Carpet Cleaning Archives - Page 3 of 3 - J&S Steamway

Your carpet is clean!

Now what?

Here are a few tips to help make the most of your cleaning…

Please allow plenty of time for your carpet and/or upholstery to dry. Drying times are normally between 4 and 24 hours, depending upon temperature and humidity, type and density of the fabric or carpet, and the treatment received.

We recommend minimizing traffic on damp carpet. Please remember that your feet can be slippery when walking from damp carpet onto hard surfaces or down stairs. Wearing house shoes when you need to walk on damp carpet will keep oils from feet and socks from transferring into carpet. Upholstery should not be used until fully dry.

Your technician may place foam blocks under the feet of furniture to prevent rust or wood stains from transferring to carpet and to prevent moisture from carpet from wicking into your furniture. Please do not remove these blocks until the carpet is fully dry.

In the interest of your children and pets safety, it is best to keep them off the carpet until it is completely dry.

On occasion, a carpet will look great after cleaning, but during the drying process areas begin to look dingy or spotting appears. This is called “wicking”. Wicking is generally caused by heavy soiling deep within the carpet beyond what even the best equipment can extract without over-wetting during the cleaning. As the surface of the fibers dry, dirt carrying moisture wicks upward, drawn by the dry fibers on the surface. This can present in large areas such as traffic patterns or be limited to smaller spots.

Should wicking occur after your cleaning, please give us a call do discuss the options. In some cases we will come out and re-clean the affected areas at no cost to you. In other cases our techs will have recognized the potential for wicking based on heavy soiling and alerted you to the possibility. We do offer reduced rates when re-cleaning is necessary based on the need to wick heavy particulate toward the surface in a first cleaning, that is then possible to extract in a second cleaning. In either case, rest assured that your satisfaction is our primary interest!

Carpet Cleaning

Our carpet is the largest filter in our homes. It collects and holds dirt, volcanic ash, pet dander and pet feces tracked in from outdoors, mold spores, dust mites and their feces, dead skin, allergens and list goes on. Not a very pleasant thing to think about, but an important issue to consider none-the-less.

No two carpet cleaning companies employ the same equipment, procedures, and cleaning solutions, and no two carpets present the same issues. Over the course of near 40 years, J&S Steamway has developed what we believe to be the most comprehensive approach available in Alaska, to the cleaning of all carpet types and soiling levels.

It is our focus on continuing education, methodology, chemistry, and customer service that sets us apart in the industry. We are not only dedicated to providing the best services possible to our own customers, but we educate and supply many of our competitors as well. It is our desire to be as great an asset to our community as possible. To us, it’s not just carpet cleaning… its providing a clean and healthy environment for our families… a charge we do not take lightly!

The J&S 12 Step Carpet Cleaning Process:

Step 1: Pre-Inspection

Your technician will evaluate the overall condition of your carpet, while focusing upon fiber type, existing stain make-up, and the soiling conditions present. He will develop a plan of action best suited to these conditions and inform you of the results you might expect.

Step 2: Dry Soil Removal

Our commercial vacuums will be used to remove dry soil that household vacuums miss. This very important part of the process is deemed unnecessary by the majority of carpet cleaners who believe it will be removed during the extraction process anyway. The reality is, the more soil that exists, the more flushing is required to remove it. If not removed, it is forced deeper into the carpet pile requiring over-wetting to remove it.

Step 3: Move Furniture

We are happy to move your furniture items such as couches, recliners, and tables. Not included in your regular pricing is the moving of larger items such as china hutches, beds, and dressers. We do ask that you remove any valuable and/or breakable items from atop furniture that will be moved, ahead of the scheduled cleaning.

Step 4: Pre-Spray

Traffic areas and spotting will be pre-treated to emulsify heavy soiling in advance of regular cleaning. This extra step provides a more thorough cleaning and greater visual appeal.

Step 5: Stain & Spot treatment

Stains and difficult spots are pre-treated to provide the greatest possibility of removal.

Step 6: Pre-Grooming

We will now use our mechanical groomer to loosen embedded soils from the fibers and work pre-spray into the pile. Soils will then be more readily available for extraction.

Step 7: Extraction & Rinsing

Our top of the line, truck mounted hot water extraction equipment is then employed to flush the carpet pile and remove cleaning solutions, soils, and contaminates without over-wetting the carpet. Precise control of pressures and temperatures ensures adequate flushing of fibers so that no residue is left behind, which can cause premature re-soiling and unfavorable texture changes.

Step 8: Neutralizer

The proper pH balance of your carpet plays an integral role in ensuring that no sticky residue is left behind. Your carpet will not only be clean… it will be soft, fresh, and healthy as well!

Step 9: Post-Spot Treatment

At this point in the process, your tech will have identified any remaining stubborn stains. He will use specialty spotters in an attempt to either remove them or make permanent stains less visible. The reality?… Some stains are permanent. If they can be removed, J&S is your best bet!

Step 10: Post-Groom

This step involves hand grooming with specialty groomers to leave the carpet fibers standing upright. It is done both for the visual appeal and to provide for quicker drying.

Step 11: Speed Dry

As each area is groomed, high velocity air movers will be placed to kick-start the drying process. As the surface of the fibers are dried, moisture from below is wicked to the surface.

Step 12: Post-Cleaning Inspection

The final step in our process involves checking to ensure that you are satisfied with the results, that we have not missed anything, that we leave your property in better condition than we found it, and to provide tips regarding safety and after cleaning care of your carpet.